Monthly Archives: October 2011

How-to: Connect Speakers

Here is our “How-to” video on connecting your speakers:


How-to: Important Speaker Information

We have finally begun uploading some “How-to” videos to our YouTube page. To make the information more readily available we wanted to post the links here as well.  This is our video on Important Speaker Information:

HDMI Cable Length

A common question we hear is, “What is the maximum HDMI cable length that you recommend?”

HDMI is a very complex communication protocol and there are many factors involved in determining whether “long” cable lengths will work or not. specifies the required performance of a cable but does not specify a maximum cable length. The use of “High Speed” cables (referred to as Category 2 cables in the HDMI specification) is recommended. High Speed cables are tested to perform at speeds that can handle the bandwidth requirements necessary for all current HDMI specifications. recommends using a repeater if your cable length exceeds 10 meters.

With any long run of an HDMI cable, quality manufactured cables can play a significant role in successfully running HDMI over such longer distances.

For more information, please go to


Audyssey Error Message

While Audyssey MultEQ XT Room Correction and Speaker Setup is in progress one of these errors may occur; don’t panic we have a solution.

  1. Ambient Noise too High:
    1. If the background noise is too high please remove the source of the noise and try again.
  2. Speaker Matching Error!
    1. This means that the number of speakers detected was different from that of the first measurement. Check the speaker connections and try again.
  3. Writing Error!
    1. This message will appear if saving failed. Please try saving again. If this message appears 2 or 3 times contact your Onkyo dealer.
  4. Speaker Detect Error:
    1. This appears when no speakers are detected. “NO” means no speaker was detected. Check your speaker connections and try again.

Video Up Scaling and Video Up Conversion

  • Video up scaling is when the receiver will take the video signal coming in and change it into the highest resolution that your TV or projector can support.
  • Video up conversion is a way that you can send composite, s-video, or component video sources through the receiver and go through the component video out or the HDMI video out.

The advantage of doing this is so that you don’t have to run multiple video connections out of the receiver going to the TV.


If your turntable doesn’t have a built-in phono pre-amp, you must connect one between it and the AV Receiver/ AV Amplifier.  If your turntable uses an MC Cartridge, you must connect the MC Head Amp or an MC transformer and phono equalizer.

Dialog Normalization

This is a function of Dolby Digital that is used to correct the playback level of a soundtrack. This occurs if the soundtrack was recorded at an unusually high or low level. It works automatically so you will not have to operate it. It will appear on the display to let you know that it is working.