Monthly Archives: September 2011

Owner’s Manuals

Owner’s manuals for most models are available for download on this site on our owners manual page:(http://www.onkyousa.com/download/own_manuals.cfm).

Printed manuals can be purchased at our at Shop Onkyo page:http://www.shoponkyo.com/  . To request a manual that is not on our website, please contact us in the Product Support Dept. If you are looking for step by step instructions on how to setup your unit please visit our Flickr stream with easy to follow photo instructions.

Locating your Unit’s Serial Number

The serial number is located on the bottom back of our unit under the speaker hook-ups. It will appear on a white sticker.

Pre-outs

The pre-outs RCA jacks are labeled as “PRE OUT” in the rear of the receiver. These pre-outs need to be connected to an external amplifier to amplify pre-out signal. Note that while using zone 2 or 3 you can use either pre-outs or the speaker terminals, not both.

Warranty

To ensure customers receive our manufacturer’s warranty on our products they must be purchased at an Onkyo authorized retailer which can be located on our website http://www.onkyousa.com in the dealer locator section. New Onkyo products are covered under warranty only if they are purchased from an authorized Onkyo dealer. If you purchase an Onkyo product from an unauthorized dealer, your Onkyo warranty will not be valid. Have a question about our warranty policy? Please visit our warranty page on our website: http://www.onkyousa.com/warranty.cfm or please contact Customer Relations for further warranty information. They can be reached at 1-201-785-2600 option 4. Thank you!

Need a Replacement Remote?

Do you need to replace that lost or broken remote control? Then you need the Parts and Services department. Replacement remote controls and other accessories can be purchased online via our www.shoponkyo.com website or by contacting the Onkyo Parts & Service Monday – Friday 9am to 5pm est. @ 800-229-1687 option# 4.

DVI and HDMI

HDMI is for both audio and video; whereas DVI is only video. To receive sound using the DVI you would need a separate audio connection.

Resolutions

Want to know the difference between all those video resolutions?

  • 480i: “I” stands for interlaced; picture information contains 480 horizontal lines with interlaced scan.
  • 480p: “p” stands for progressive scan (non-interlaced). Picture information contains 480 lines with progressive scan.
  • 720p: 720p is progressive signal with 720 horizontal lines.
  • 1080i: 1080i is interlaced signal with 1080 horizontal lines.
  • 1080p: 1080p is progressive signal with 1080 horizontal lines.

 

Zone 2

Zone 2 means to have surround sound in a main room (Zone1) and play back a difference or same source in another room or zone. The most important thing to know about zone 2 is that in our current models, it ONLY WORKS WITH ANALOG INPUT. If you would like to know how to setup your zone 2 please visit our YouTube channel and watch our “How To” video. Thank you!

Want the Best Connection for your Video?

There are three video options that you have. The best connection really depends on what your Television has for inputs.

  • Composite video input signal consists of chrominance, luminance, sync and blanking information.
  • The S-video (also known as Y/C) produces a higher-quality picture than composite because it splits up the chrominance and luminance information into two separate signals.
  • Component Video, known as analog RGB. Component video splits up the signal into red, green, and blue channels. As a result component video input provides the quality video signal than composite video signal.
  • HDMI (High-Definition Multimedia Interface) This high-bandwidth interface supports not only brilliant digital video, but digital audio as well. HDMI supports standard, enhanced, or high-definition video, plus multi-channel digital audio on a single cable. This is the highest quality connection to use if your devices support them.

Moving to Another Country

So you are moving to another country? How exciting! We’re sure you have a lot of question involving your Onkyo Product and we have the answers. Onkyo products that are purchased in the United States are for use in the United States only. These units also carry a warranty only valid here in the United States. Any service that you require on your unit also must be done here. However, if the product is used outside of this country it is no longer covered under its warranty. You may also need to know that products purchased in the United States or Canada are fixed at 110 Volts and cannot be switched to 220 Volts and also, the video formats are different in other countries.